Shipping information

COUNTRIES WE SHIP TO

We currently ship worlwide

INTERNATIONAL DELIVERY, CURRENCY, TAXES & DUTTY

All product prices indicated, and payments made on the Online Store site are in EUR currency.

If a Delivery Duty Unpaid (DDU) destination is selected at checkout taxes and duties will be payable upon your order arriving in your country. This will be noted in the checkout process. For these countries, we are unable to estimate the amount of taxes and duties your order will incur, as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. This payment is the responsibility of the customer. For more information, contact your local customs office.

PROCESSING AND DELIVERY TIMES

After placing an order, you will receive a confirmation e-mail on the address you signed up with. If you do not receive this confirmation e-mail, please send an e-mail to costumer@zyvna.com.
All the orders are processed and dispatched within 48 hours after being placed. We do not dispatch orders on weekends or public holidays. Orders made in these days will be processed on the next business day.

As soon as we dispatch your order, you will receive an e-mail with the USPS® tracking code, so you can follow your parcel and see its location in real time. An e-mail notification will be send when it is delivered.

The transit times are based on USPS® schedule and services, so eventual delays due to bad weather conditions and other factors out of our control may occur. However, we strive to deliver your order on the right timing. If your order is delayed for some reason, do not hesitate to contact us at costumer@zyvna.com. We will be pleased to help you.